Privacy Policy

Introduction

Welcome to BACKON. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our hardware and network services or visit our website.

Information We Collect

Personal Identification Information: Name, email address, phone number, etc.
Non-personal Identification Information: Browser type, IP address, pages visited, etc.
Technical Service Information: Device specifications, hardware identifiers, network configurations, and service logs.

How We Use Your Information

To improve customer service.
To personalize user experience.
To process transactions securely.
To troubleshoot and optimize hardware/network setups.
To provide maintenance and technical support services.
To send periodic emails (if opted in).

How We Protect Your Information

We adopt appropriate data collection, storage, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal and technical service information.

Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic or technical data not linked to personal identity with partners for analytics and service improvement.

Third-Party Service Providers

We may collaborate with trusted third-party vendors for hardware delivery, software diagnostics, or network monitoring services. These providers are contractually obligated to maintain the confidentiality and security of your information.

Data Retention

We retain technical service and personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or regulatory requirements.